Delivery and payment
Cash settlement. You can pay Your order by cash on delivery. Rates of delivery, please, specify when placing Your order.
Cashless settlement. This payment option is available both for businesses and for individuals. After approval of the order with a specialist ESEATS, You will be billed for payment of tickets. We will send it by Fax or by e-mail. Pay the bill can be in cash Desk of any Bank, or from the settlement account of Your organization.
Use the service courier delivery tickets. Delivery is carried out to the address specified by You in the time convenient for You from 09.00 to 21.00 hours, including weekends.
The cost of delivery to Moscow within Moscow ring road is 400 rubles, after 19:00 – 600 rubles. The cost of delivery in the limits MKAD is discussed individually.
Tickets will be shipped out via TNT Express and will paid by client according tariffs of the chosen carrier. Tickets for the events abroad will be delivered on the address of your accommodation from 5 to 1 day prior the event.
To return are accepted only tickets purchased in the company ESEATS.
Return tickets are only in the case of cancellation of an event. If the return ticket is returned full nominal value of the ticket (after receiving funds from the organizers), as well as 50% of the cost of services of booking and delivery. Tickets are accepted in the course of 3 days after the date of the event.
In the event of the postponement of the event ticket refund is carried out by request of the client not later than 10 days before the new date. Returns the full face value of the tickets, as well as 50% of the cost of services of booking and delivery.
In the case of replacement of activities refund of tickets is possible not later than 3 days before date of its carrying out. Returns the full face value of the tickets, as well as 10% of the cost of services of booking and delivery. On the day of the event tickets are returned to the cashier’s office of the organizer.
If the return ticket, paid by credit card, the money will be returned to Your card by means of cashless transfer.